Employee Satisfaction: How Important is it?

Hello, and welcome back to our blog! Here at DataStar, we are dedicated to helping businesses of all sizes gather employee satisfaction survey data in order to make sure that their employees are as happy as possible in their roles and, if there needs to be change enacted to make sure that the maximum amount of employees are happy, relevant data is provided to make sure that the correct moves are being made. While many of our posts are centered around the positive effects of happy employees, in this short blog series we have decided to take the opposite approach and list out some of the ways that unhappy employees affect businesses. If you haven’t read our previous post, we suggest you go back and do so, however, if you would like to jump right in, continue reading below.

Negativity Breeds Negativity

If you have ever been around a fellow employee who is unhappy with their job, you have probably noticed how draining it can be. Even if you are completely satisfied with your position within a company, being around someone who is not can have an impact on the way that you perceive your own employment. Below, we have listed a few more effects that unhappy employees can have on a business.

• Alienate Clients: For most businesses, there is a core list of clients that play a major role in their success or failure. These valuable clients are people that businesses want to make sure are treated as well as possible because, without them, the business may struggle to meet its financial obligations. If your employees are unhappy, they are going to care less about whether or not these valuable clients are well taken care of. Unhappiness in a job causes people to care less about the success or failure of a business, meaning that they will not work as hard to make sure that clients are treated as well as they possibly can be.

• More Mistakes: Everyone makes mistakes, however, it has been shown that unhappy employees are much more likely to make mistakes and, even more concerning, care less when a mistake is made. As any business owner knows, mistakes take time to fix—time that could have been spent furthering the goals of the business. Costly mistakes can build upon each other and cause some major issues for businesses and, in our opinion, the frequency of mistakes should be kept as low as possible for the sake of the business.

• Disengagement: More than anything, disengagement is the main effect of unhappy employees. While workers may show up to your business and work, they care very little about the actual work they are doing. This means that they are more likely to waste time and are less likely to care about whether or not they complete the work they were assigned that day. If this disengagement spreads to enough employees, productivity can take a major hit.

We hope that this short blog series has shown you just how detrimental unhappy employees can be. If you are unsure about the satisfaction of your employees, please contact us today at DataStar and allow us to help you craft an employee satisfaction survey. With the data gathered from this survey, you can make the necessary changes within your business to ensure that as many of your employees are as happy as possible.